Questions, answered honestly.

Use the booking form, call or WhatsApp us on +27 21 555 0148, or pop in. We'll confirm your slot and stylist, usually within a few hours during opening times.

Always. You can see the whole team on the stylists page and ask for whoever you'd like, two chairs are currently taking new clients, so we can usually fit you in soon.

When we have a gap, yes, especially for fringe trims and men's cuts. For colour and anything longer, booking ahead is safest.

Please give us 24 hours' notice so we can offer the slot to someone else. Repeated no-shows may need a small deposit to book again.

For a big colour change, yes, a quick 15-minute chat lets us check condition, do a strand test if needed and give you an accurate price. Root tints and glosses you can usually book straight in.

Because your hair's history matters as much as its colour. A strand test, at least 48 hours before lightening, tells us how your hair will react and keeps it safe. It's non-negotiable for first-time lightening.

Often, yes, corrections are one of Thabo's specialities. Send a daylight photo when you enquire and we'll tell you honestly what's possible and how long it'll take.

Balayage stretches to three or four months; root tints need every four to six weeks. A gloss or toner in between keeps everything looking fresh.

Please do, it's the fastest way to get on the same page. Bring one or two of cuts you love and, if you can, one you don't. We'll be honest about what will work with your hair type.

Absolutely. Liam specialises in curls and can cut dry or wet depending on what your hair needs. Just mention it when you book so we allow enough time.

Yes, kids under 12 from R180, and Sipho handles barbering, fades and beard shapes. The full list is on the services page.

Only the ones we use in the studio, you'll find the short list on the products page. For coloured hair, a sulphate-free shampoo and a weekly mask do most of the work.

Of course, pop in during opening hours, or reserve online and collect in Sea Point. Members get 10–20% off everything on the shelf.

Dry shampoo at the roots before bed, a silk pillowcase, and loosely pinning it up overnight. We'll show you how at your appointment, it's easier than it sounds.

Because length, thickness and condition all change how long a service takes. Every price on the list is a real starting point, and your stylist confirms the exact figure before starting, never after.

Card, cash, EFT or SnapScan in the studio.

We do, for any amount, redeemable against services or products. Ask us and we'll sort one out, printed or digital.